Online and Telephone Resources

Crisis Lines

Coronavirus Disease (COVID-19) Self Screening Tool

If you are having difficulty breathing or experiencing other severe symptoms, call 911 immediately.

Other Phone Resources

  • ConnexOntario – provides treatment service information if you have problems with gambling, drugs, alcohol or mental health. Call toll free: 1-866-531-2600
  • 211 – 24/7 Community Resource Directory
  • 311 – Services by the City of Toronto
  • Service Canada (CPP, EI, SIN) 1-800-622-6232
  • Service Ontario OHIP 1-888-376-5197
  • Service Ontario Driver’s License/Vehicle inquiry 1-800-387-3445

General Health

  • TeleHealth free, confidential service you can call to get health advice or information Toll-free: 1-866-797-0000
  • Parkdale Community Health Centre 416-537-2455
  • South Riverdale Community Health Centre 416-461-1925
  • St. Michael’s Hospital (crisis line) 416-864-5346
  • The Emergency Department (ER) of your nearest hospital
  • Toronto Public Health: Mon – Fri, 8:30 a.m. – 4:30 p.m. (closed on statutory holidays) Telephone: 416-338-7600

Support for Women

Support for Indigenous People

  • Hope for Wellness Helpline: Immediate mental health counselling and crisis intervention for all Indigenous peoples across Canada (available in some Indigenous languages) Toll-free: 1-855-242-3310
    Live web chat:

Support for Youth

  • Good2Talk – free, confidential service for post-secondary students in Ontario, available 24/7/365. By calling 1-866-925-5454, post-secondary students in Ontario can receive professional counselling and information and referrals for mental health, addictions and well-being.

Support for LGBTQ

Online Support

Drop-In (Drop ins offer services, free or low-cost meals and community supports)

Community Health Centres

  • Parkdale Queen West Community Health Centre:
    Parkdale site:1229 Queen St.W 416-537-2455 and
    Queen W. Site:
    168 Bathurst Street T: 416‑703‑8480
  • East End Community Centre: 1619 Queen Street East Phone: 416-778-5858

Housing Help/Advocacy

Income Supports

  • Toronto Employment and Social Services: 1900 Dundas Street West (Dundas/Landsdowne)
  • Metro Hall Employment & Social Services: 214 Wellington Street West
  • Wellesley Place Employment & Social Services (OW/ODSP): 111 Wellesley St. East (At Jarvis)
  • Beaches Employment & Social Services: 1631 Queen Street East
  • Golden Mile Employment & Social Services: 1880 Eglinton Ave. East
  • ODSP Parkdale Office: 340 Dufferin Street
  • ODSP Lawrence Heights Office: 786 Lawrence Ave West
  • OW 416-392-2956 or 1-888-465-4478

Food Banks

To find your local food bank please call Daily Bread food bank at 416-203-0050 Monday to Friday 8:30 to 4:30 or follow the link below.

It is good therapy for me. I relax and tend to the garden. We grow lots of fresh vegetables and share them with the other tenants. This is not just a house; this is my home. – D.S.